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PDF2ID 2022

PDF to InDesign conversion plug-in.

"PDF2ID and ID2Office help save our Creative Cloud customers countless hours and allows them to focus on what really matters, their creative work. They help automate workflows and enable collaboration by making conversions between PDF, InDesign and Office seamless"

Mike Zahorik, Senior Business Development Manager, InDesign & Illustrator, Adobe

PDF2ID – FAQs

Here’s a small list of FAQs on PDF2ID. As more of you ask questions, this section will keep growing.
Do send us any queries you may have.

[su_spoiler title=”Q-1) What is the difference between Standard and Professional versions?” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]
Please visit https://www.recosoft.com/products/pdf2id/compare/
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[su_spoiler title=”Q-2) How well is the conversion from a PDF to InDesign format?” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]
PDF2ID contains an extremely advanced PDF document reconstruction engine. As a PDF file doesn’t contain information such as a word, line, paragraph, table and other high level object that you find in standard file types, PDF2ID analyzes the PDF file data and does its best to recover and re-assemble the data into high level properties when converted to the InDesign format. [/su_spoiler]

[su_spoiler title=”Q-3) Which version of InDesign does PDF2ID support?” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]
PDF2ID v3.5 operates with InDesign CS4, CS5, CS5.5 and CS6. PDF2ID 2022 operates with InDesign C 2015, CC 2017, CC 2018, CC 2019, 2020, 2021 and 2022 (Creative Cloud) only. For the Mac platform, PDF2ID requires an Intel based Mac.[/su_spoiler]

[su_spoiler title=”Q-4) Where can I obtain Section 508 compliance information?” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]
Please click this link to obtain the PDF2ID Section 508 compliance VPAT data. [/su_spoiler]

[su_spoiler title=”Q-5) I installed the trial of PDF2ID and want to purchase the full edition do I need to uninstall the trial first?” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]
On Windows the trial must be uninstalled first. On the Mac, there is no need to uninstall the trial. Simply install the purchased version and restart your Mac. [/su_spoiler]

[su_spoiler title=”Q-6) I liked the trial of PDF2ID and installed the version I purchased from the Adobe Exchange store. But I keep on getting error 2777. What do I do?” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]

PDF2ID (Lite) from the Adobe Exchange store clashes with the trial of PDF2ID so its important to completely remove the trial version prior to installing the Adobe Exchange edition of PDF2ID.

For Windows do the following:
#1. Uninstall the version of PDF2ID you purchased from the Adobe Exchange store using the Extension Manager.

2) Use the Control Panels -> Add/Remove Program functionality and remove the Trial version of PDF2ID and restart your PC.

3) Log into your account and search for all instances of PDF2ID and trash it.

4) Now install PDF2ID through Adobe Exchange and you should be set.

For Mac do the following:
#1. Uninstall the version of PDF2ID purchase via the Extensions Manager of InDesign CC

#2. Restart your Mac

#3. Log into your account

#4. From the Finder click on “Go” and choose the command “Go to Folder”. The Go to Folder window appears

#5. Please type the following:

/Volumes/XXXXXX/Users/YYYYYY/Library/Preferences

Where XXXXX is your Mac hard disk name
Where YYYY is you User name

As an Example:

/Volumes/HD/Users/MyName/Library/Preferences

#6. Now, there should be a “Recosoft PDF2ID” folder. Trash this completely.

#7. In your Applications folder if there is a “PDF2ID v4.x” or “PDF2ID xxxx” folder please trash this.

#8. In your Adobe InDesign plug-ins folder if there is a “pd2id.indesignplugin” please trash this.

#9. In your “Mac” Hard Disk Name there should be a “Library” Folder at the top. Double click and navigate to the folder that says “Application Support”. If there is Recosoft Corporation trash it.

#10. In the same “Library” folder there is a “Caches” folder. Please locate “Recosoft PDF2ID” trash this.

#11. Now install the PDF2ID you purchased via Adobe Exchange.

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[su_spoiler title=”Q-7) I get a 4998 error on the Mac after purchasing the product that says it can’t operate because of a Firewall?” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]
For Mac
If you are running on macOS 11.x or later and using PDF2ID 2022, please do the following:

A. In your Library/Applications Support folder there is a Recosoft Corporation/PDF2ID 2022 folder.

B. In there you should see a PDF2ID Desktop Server.

C. Double click this application (it’s a faceless application). But it will run.

D. Then switch to InDesign and try converting a PDF file.

It should just work.

Otherwise if you installed the trial version, and then installed the real version please restart your Mac. The trial parts are still running.

For Windows
Generally, the anti-virus software installed causes this issue. Please do the following:

A. Uninstall the Anti-virus software.

B. Uninstall PDF2ID using the Control Panel Add/Remove Program functionality and restart your PC.

C. Log into the main local admin acount and install PDF2ID.

D. Verify PDF2ID works by running InDesign.

E. Re-install your Anti-virus software
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[su_spoiler title=”Q-8) How do I uninstall the trial of PDF2ID?” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]
On Windows simply use the Control Panels -> Add/Remove Program functionality. For Mac OS, search for everything that says PDF2ID and simply trash the items and restart your machine. [/su_spoiler]

[su_spoiler title=”Q-9) I get a Error 2777 on a Windows PC and I purchased my copy of PDF2ID directly from Recosoft” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]
#1. Using the Control Panels Add/Remove Program functionality please uninstall PDF2ID (any and all versions).

#2. Restart your PC and please make sure that you log into the main local Admin account

#3. In your Documents folder there will be a PDF2ID v4.x or PDF2ID xxxx folder. Please trash/delete this

#4. In your My Documents folder there may also be a PDF2ID v4.x or PDF2ID xxxx. Please trash/delete this also.

#5. In your C drive Program files folder if you see a Recosoft PDF2ID x64 completely trash this

#6. In your Program Files (x86) if you see a Recosoft or PDF2ID folder please trash this

#7. In your Public Documents if you see a PDF2ID 4.x or PDF2ID xxxx folder please trash this

#8. Restart your PC and log into your main local Admin account

#9. Please install PDF2ID

If should work. If it doesn’t please contact us through our contact page at https://www.recosoft.com/contact/
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[su_spoiler title=”Q-10) Is PDF2ID 2019 or older compatible with macOS 10.15 (Catalina)?” open=”no” style=”default” icon=”plus” anchor=”” anchor_in_url=”no” class=””]
PDF2ID 2019 or earlier versions are not compatible with macOS 10.15 (Catalina). We recommend not trying to install or use PDF2ID 2019 or earlier versions under macOS 10.15. [/su_spoiler]